VoIP Phone Services

In today’s fast-paced and interconnected world, effective communication is paramount to success.

At BEMA, we are proud to offer cutting-edge VoIP phone services for businesses in need of comprehensive modern communication solutions.

We understand the importance of reliable and efficient communication channels, which is why we offer comprehensive VoIP solutions tailored to meet the unique needs of your business.

VoIP Phone Services

What is VoIP & Why is it Beneficial for Businesses?

VoIP, or Voice over Internet Protocol, is a technology that enables voice communication over the internet rather than traditional phone lines. It converts voice signals into digitall data packets, which are transmitted using internet protocols. VoIP offers numerous advantages over traditional phone systems, making it an ideal choice for businesses of all sizes.

Some key benefits include:

  • Cost Savings: VoIP phone services eliminate the need for costly traditional phone lines, resulting in significant cost savings for businesses. International and long-distance calls are much more affordable, and there are no separate charges for voice and data services.
  • Scalability: VoIP systems can easily scale up or down to accommodate your business’s changing needs. Whether you’re expanding your operations or downsizing, adding or removing phone lines is quick and hassle-free.
  • Advanced Features: VoIP phone systems offer a wide range of advanced features that enhance communication and productivity. These include call forwarding, voicemail-to-email transcription, virtual attendants, call analytics, and more. With BEMA‘s VoIP services, you can access these features seamlessly.
  • Flexibility and Mobility: VoIP allows users to make and receive calls from any internet-connected device, such as laptops, smartphones, or tablets. This flexibility enables remote work, facilitates collaboration, and ensures you never miss important calls, regardless of your location.
  • Integration with Existing Systems: Our VoIP phone solutions seamlessly integrate with your existing business systems, such as customer relationship management (CRM) software and email platforms. This integration streamlines workflows and enhances overall efficiency.

Our VoIP Phone Services

At BEMA, we offer a comprehensive suite of VoIP phone system services designed to meet the unique communication needs of your business. Our team of experienced IT professionals will work closely with you to understand your requirements and customize a solution that aligns with your goals.

VoIP Consultation and Assessment

We begin by conducting a thorough assessment of your existing communication infrastructure and understanding your business objectives. Based on this evaluation, we provide expert recommendations and develop a tailored VoIP strategy.

VoIP Installation and Configuration

Our skilled technicians handle the entire installation and configuration process, ensuring a seamless transition to the new VoIP system. We work diligently to minimize downtime and disruptions to your business operations.

VoIP Hardware and Software Procurement

As a full-service IT company, we can source and provide the necessary hardware and software components for your VoIP system. We only partner with trusted vendors, ensuring you receive high-quality and reliable equipment.

BEMA Services is great! Our organization has been a client of theirs for many years. Their team of IT professionals is so tech savvy and customer-oriented–I/we can’t say enough about them–they will go above and beyond to be sure that our technical issue(s), and needs, are resolved, and met, as needed. I would highly recommend BEMA IT Services.”

Gloria Erorh

VoIP System Integration

Our experts will integrate your VoIP system with your existing IT infrastructure, including email, CRM, and other business systems. This integration enhances efficiency, simplifies workflows, and provides a cohesive communication experience across all platforms.

VoIP Training and Support

We offer comprehensive training to ensure your team is proficient in utilizing the advanced features of your VoIP phone system. Our dedicated support team is available to address any issues, provide troubleshooting assistance, and ensure uninterrupted communication.

VoIP Maintenance and Upgrades

To keep your VoIP system running smoothly, we provide regular maintenance services and implement necessary upgrades. Our proactive approach ensures that your communication infrastructure remains up-to-date and secure.

VoIP Phone Service FAQs

1How reliable is VoIP for business use, especially during high internet traffic or outages?

VoIP reliability depends on internet stability. However, many VoIP systems come with failover options, backup solutions, and quality of service (QoS) configurations to ensure calls remain stable during peak traffic or internet outages.

2What security measures are in place to protect VoIP systems from cyber threats?

Our VoIP services implement various network security measures, including encryption, firewalls, intrusion detection, and regular security updates to safeguard against cyber threats like hacking, malware, and unauthorized access.

3Can VoIP integrate with existing business systems and software?

Yes, VoIP systems often offer integration capabilities with CRM software, email platforms, and other business applications. At BEMA, we can customize VoIP solutions to seamlessly integrate with a company's existing infrastructure.

4How does an MSP support businesses using VoIP services?

Our managed services provide comprehensive support for VoIP services, including installation, configuration, ongoing maintenance, troubleshooting, updates, and employee training to ensure smooth and efficient usage.

5What types of features are typically included with a VoIP phone system?

VoIP systems often include features such as call forwarding, voicemail-to-email transcription, auto-attendants, video conferencing, call analytics, mobile apps, switchboard, call queues, and unified communications tools that consolidate various communication channels.

6How scalable are VoIP phone systems for growing businesses?

VoIP systems are highly scalable and can easily accommodate a business's growth. Our MSPs can quickly add or remove phone lines, upgrade features, and adjust capacity to meet changing business needs without significant infrastructure changes.

Why Choose BEMA for VoIP Services?

With years of experience in the IT industry, our team possesses the knowledge and expertise to deliver exceptional VoIP phone service solutions, and we stay updated with the latest advancements in technology to provide cutting-edge services to our clients.

We are partners with several top solutions providers allowing for tailored packages for premise-based systems, hosted communications, self-hosting options, and hybrid strategies for the new “Remote First, communicate on anything, anywhere” normal.

We specialize in multi-campus environments, ministry, education, and engineering practical, yet affordable solutions for any vertical, at any scale. Our Modern Communications team is a highly skilled team of subject matter experts who have decades of interconnect, VoIP Networking, telecom specific experience and are industry leaders in designing Microsoft Teams solutions, Sangoma Switchvox, and who know more than 70 commercial and open source platforms at a high level.

Our partnerships with ISP/Telecom providers allow us to shop on your behalf and not only deliver a better product package but provide cost savings without ever having to deal with a sales team.

We fully understand that every business is unique. That’s why we tailor our VoIP services to meet your specific requirements. Our solutions are scalable, flexible, and designed to align with your business objectives.

Transform your business communication with BEMA‘s VoIP phone services. Experience the benefits of enhanced efficiency, cost savings, and seamless connectivity.

Contact us today at 713-586-6430 to schedule a consultation and take the first step toward optimizing your business communication infrastructure.

Sangoma Gold Partner
Microsoft Solutions Partner